Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

excite video is a black screen and won't play

  • 1 antwoord
  • 6 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van TonyE

signmakers
signmakers
more options

excite video is a black screen w/ circled arrow and play beneath, when i click" play", circle and play goes away leaving black screen. do i need a patch, i just updated to most recent version of firefox to no avail

excite video is a black screen w/ circled arrow and play beneath, when i click" play", circle and play goes away leaving black screen. do i need a patch, i just updated to most recent version of firefox to no avail

Alle antwoorden (1)

TonyE
TonyE
  • Moderator
more options

Excite uses the Flash player to play embedded YouTube videos. The latest versions of the Flash player use hardware acceleration, and for some this can cause problems with playing videos. Try disabling the hardware acceleration in Flash to see if it helps. To do that right-click on a Flash video and choose Settings. The first tab (display tab) should be displayed. On that tab uncheck “Enable hardware acceleration", then close the settings and see if you can play the videos.