Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

moz. crashes or never opens. We've just added newer ver. of spyware could this have anything to do with it?

  • 1 antwoord
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Moses

drk
drk
more options

we had to renew spyware which I believe was a newer version. We never had any problems running spyware and moz. before now. Oct. 31 2010 was when we added renewed spyware. about the same week we started having trouble with moz. crashes before opening. We downloaded newer ver. moz. still having problems. Help!

we had to renew spyware which I believe was a newer version. We never had any problems running spyware and moz. before now. Oct. 31 2010 was when we added renewed spyware. about the same week we started having trouble with moz. crashes before opening. We downloaded newer ver. moz. still having problems. Help!

Alle antwoorden (1)

Moses
Moses
  • Moderator
more options

Can you give me the Crash Report ID by opening Firefox in Diagnose Firefox issues using Troubleshoot Mode and going to about:crashes in the Address Bar?

Also if no reports are submitted, try disabling addons one by one to figure out which one is causing the problem.