Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When starting Firefox 3.6.3 under Win7 Pro get the following message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Tried rebooting, uninstalling. No

  • 3 antwoorden
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van cor-el

AnonymousUser
AnonymousUser
more options

When starting Firefox 3.6.3 under Win7 Pro get the following message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Tried rebooting, uninstalling. No luck. Any ideas?

== Tried pasting Profile from another computer (same version Firefox, Vista)

When starting Firefox 3.6.3 under Win7 Pro get the following message: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Tried rebooting, uninstalling. No luck. Any ideas? == Tried pasting Profile from another computer (same version Firefox, Vista)

Alle antwoorden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox probably can't find the profile that is specified in profiles.ini

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

AnonymousUser
AnonymousUser Vraageigenaar
more options

Thanks for the reply. I've also tried copying my profile from a computer running Vista and tried un-installing FIrebox, booting and then re-installing. Same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You also need to copy profiles.ini. Otherwise Firefox can't find that profile or you need to use the [Manager] to create a new profile and chose the location of that copied profile as the location of that new profile.

I see that I posted the wrong link above, sorry about that. Should have been: http://kb.mozillazine.org/Recovering_a_missing_profile