Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Using Firefox a website doesn't present me the users in the login box when I click on it

  • 2 antwoorden
  • 0 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van eceflg

more options

Hi everyone. I use Firefox for surfing the web. I used to go to a website and when I clicked the username/login box, I was able to see the several users I used and could choose one of those. See the picture attached. Now, I can't see the several users and I have to write the user I want to use. I think I did something in the Firefox configuration, but I can't remember. I have tried to erase all the cookies, accept all the cookies again from the website, but nothing. I have gone to Privacy and Security but I haven't seen anything relating that website like an exception or something. And I think it's something relating to cookies but I can't fix this. Can anyone help me please? Thanks in advance.

Hi everyone. I use Firefox for surfing the web. I used to go to a website and when I clicked the username/login box, I was able to see the several users I used and could choose one of those. See the picture attached. Now, I can't see the several users and I have to write the user I want to use. I think I did something in the Firefox configuration, but I can't remember. I have tried to erase all the cookies, accept all the cookies again from the website, but nothing. I have gone to Privacy and Security but I haven't seen anything relating that website like an exception or something. And I think it's something relating to cookies but I can't fix this. Can anyone help me please? Thanks in advance.
Gekoppelde schermafbeeldingen

Alle antwoorden (2)

more options

Do you see "Use Saved Login/Password" in the right-click context menu ?


Suggestions in a login drop-down list that have a key icon in front are login suggestions that you can remove/edit in the Password Manager.

Suggestions in a drop-down list without a key symbol are autocomplete saved form data. Suggestions without a key icon are part of autocomplete saved form data that you should be able to remove by selecting this item with the cursor Down key and pressing Delete (Mac: Shift+Delete).

more options

Hi cor-el. Thanks for replying. I think it has to be with autocomplete saved form data. But I have checked the Privacy & Security panel, History section, and Remember search and form history is selected and Clear history when Firefox closes it's not selected. I don't know, I think I clicked on something regarding "never" or something like that and it's possible that site is telling firefox not to save the form data. Thanks anyway.