Firefox 95 and O365/Exchange Online Admin Portals
Since the upgrade to version 95, I am unable to access the O365 and Exchange Online portals. The former just loads a blank page while the latter continuously loads the animated Outlook loading image.
Gekozen oplossing
I had already cleared the cache and cookies, but this did not help. Opening up in troubleshoot mode did resolve the issue and then reopening normally worked afterwards as well.
It appears unloading and reloading the extensions/add-ons resolved the problem
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Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Gekozen oplossing
I had already cleared the cache and cookies, but this did not help. Opening up in troubleshoot mode did resolve the issue and then reopening normally worked afterwards as well.
It appears unloading and reloading the extensions/add-ons resolved the problem
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.
Thank you for contacting Mozilla Support.