Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I want to change my account email to the one I use for Thunderbird by adding it - Firefox tells me that account already exists.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 9 weergaven
  • Laatste antwoord van James

more options

I want to close down the email address that I use for Firefox and use the one that I use for Thunderbird. I have treid to add this address as a second one (to my Firefox account) but all get is that this address already exists.

I am using a PC with Windows 10 (well two actually) with synced accounts on an iPhone and an iPad.

I want to close down the email address that I use for Firefox and use the one that I use for Thunderbird. I have treid to add this address as a second one (to my Firefox account) but all get is that this address already exists. I am using a PC with Windows 10 (well two actually) with synced accounts on an iPhone and an iPad.

Gekozen oplossing

If you are getting that message, you likely already have a Firefox account under that email address. To add that email address to your current account as a secondary email address, you will just need to delete the account that is currently under that email address.

Just sign in to the Firefox accounts page under the email address that you want to use (the one that you use for Thunderbird). If you don't know the password, you can request a reset. Once you login to that account, just delete it. Then you should be able to sign back into your existing account and add that email address as a secondary one.

Hope this helps.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Gekozen oplossing

If you are getting that message, you likely already have a Firefox account under that email address. To add that email address to your current account as a secondary email address, you will just need to delete the account that is currently under that email address.

Just sign in to the Firefox accounts page under the email address that you want to use (the one that you use for Thunderbird). If you don't know the password, you can request a reset. Once you login to that account, just delete it. Then you should be able to sign back into your existing account and add that email address as a secondary one.

Hope this helps.

more options

Thunderbird itself is a email client so there is no Thunderbird Account like the Firefox Account you can use with the Firefox web browser.