Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why does Firefox crash and/or freeze on sites with videos or youtube?

  • 4 antwoorden
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van Idadho

more options

Firefox crashes/freezes when connecting with sites containing videos or youtube. Have to use Chrome in order to avoid this.

Firefox crashes/freezes when connecting with sites containing videos or youtube. Have to use Chrome in order to avoid this.

Alle antwoorden (4)

more options

Hi, there is a difference between Crash and Freeze. If Crashing we can get the Crash Reports, If Freezing/hanging then we can not get useful information. So which are you doing please ?

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

VIDEO AUDIO

more options

Firefox freezes. Have to use ctl-alt-delete and wait up to 5 min. to get rid of the site with the video or youtube - either that or just turn off the computer. Never have this problem with Chrome.

Thanks.

more options

This could also be due to the new polymer design of Youtube.

Bewerkt door Tomatoshadow2 op

more options

I have this same problem. FF with YouTube can consume up to 4.5oo,ooo k of memory in one module. I can close the YouTube, FB, or other video page and it takes forever to empty the memory with the page frozen so I can't even tell if the close [X] function has registered. .