Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox does not prevent sleep when watching videos (YouTube, Netflix, full screen or windowed)

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Gabe

Gabe
Gabe
more options

Hello peeps,

recently I noticed that Windows 10 goes into sleep mode when I watch videos through the browser. I double checked, and this only happens when using Firefox. It does not if I use Chrome, nor the Netflix app, nor VLC. If I put display sleep after 1 minute and computer sleep after 2 minutes, the display does not turn off but the computer does go to sleep.

If I run the powercfg /requests command in the command line, Firefox appears among the requests (under display).

Any suggestions? I am running the x64 version of Firefox and I reinstalled it from scratch, just to make sure.

Thanks!

Gabe

Hello peeps, recently I noticed that Windows 10 goes into sleep mode when I watch videos through the browser. I double checked, and this only happens when using Firefox. It does not if I use Chrome, nor the Netflix app, nor VLC. If I put display sleep after 1 minute and computer sleep after 2 minutes, the display does not turn off but the computer does go to sleep. If I run the powercfg /requests command in the command line, Firefox appears among the requests (under display). Any suggestions? I am running the x64 version of Firefox and I reinstalled it from scratch, just to make sure. Thanks! Gabe

Bewerkt door Gabe op

Alle antwoorden (3)

Gabe
Gabe Vraageigenaar
more options

It appears that my attachment was not loaded. Here it is :)

user1366544
user1366544
more options

Hello prodeguerriero :)

I've two Things who could help!

1. I've heard from this problem many time and the turning point are by 95% by the not granted Permission to access this systhem-command! To fix that the help forum from Microsoft may help you. Headwords > example: app permissions, Browser, Firefox...

2. Change to Linux or run Win7! The best way to fix so many other problems I guess^^

Have a nice day or night :)

NA0341

Gabe
Gabe Vraageigenaar
more options

Thanks for the reply!

I will look into this. I don't feel like putting the blame on Windows though. Other applications seem to be working just fine, so I assume there is something not working properly with Firefox.

Cheers