Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes, no errors displayed

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

jak0
jak0
more options

I have updated to Mozilla Firefox 47.0.1 (x86 en-US), and when I click on the FF icon, it starts to open then crashes without any errors displayed. I uninstalled ff, restarted PC, re-installed ff (3 times) Firefox just crashes. I opened up the latest text file in Appdata/Mozilla/Roaming and has only this data: 1468707761. I have raised this report via Chrome.

My PC is WIN7 upgraded to WIN10

I have updated to Mozilla Firefox 47.0.1 (x86 en-US), and when I click on the FF icon, it starts to open then crashes without any errors displayed. I uninstalled ff, restarted PC, re-installed ff (3 times) Firefox just crashes. I opened up the latest text file in Appdata/Mozilla/Roaming and has only this data: 1468707761. I have raised this report via Chrome. My PC is WIN7 upgraded to WIN10

Gekozen oplossing

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

jak0
jak0 Vraageigenaar
more options

I have resolved my Firefox crashes:

1. Uninstall FF. 2. Go to : Users/Your-uid/AppData/Local/Mozilla/Firefox/Profiles 3. Create new folder OLD PROFILES. 4. Cut/Paste profiles from the Profiles folder ... to new folder OLD PROFILES (For Backup purposes). 5. Re-install FF - this will create new profile in the Profiles folder. 6. FF is now opening and OK.

FredMcD
FredMcD
more options

Gekozen oplossing

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.