Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cant watch stream video in Android Firefox anymore. Only sound.

  • 3 antwoorden
  • 6 hebben dit probleem
  • 33 weergaven
  • Laatste antwoord van Roland Tanglao

KostazK
KostazK
more options

After last update (35.0) i cant watch stream videos anymore. I can hear the sound, but video frame stays black , it also doesn't turn to full screen like it used to automatically. I try to watch a video from streamcloud (HTML5). Any help would be appreciated!

After last update (35.0) i cant watch stream videos anymore. I can hear the sound, but video frame stays black , it also doesn't turn to full screen like it used to automatically. I try to watch a video from streamcloud (HTML5). Any help would be appreciated!

Alle antwoorden (3)

Albarr Muzarin
Albarr Muzarin
more options

Hello Kostazk, Have you tried to clear your browsing data? Or download the video?

KostazK
KostazK Vraageigenaar
more options

Hello Albarr Muzarin

thanks for your response. First let me clear again, that i use Firefox For android. Secondly, will you please show me how to "clear browsing data"? As for downloading the video, is not an options as i am only interested on watching the video in stream mode. Something that i could easily do, before upgrade.

Thank you again for your kind response!! :)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

HI KostaK

As far I know video hasn't changed between FF35 and FF34.

  1. Albarr Muzarin is correct (thanks AM!). Perhaps "clear browsing data" " will fix the problem, I doubt it though but it's worth a try.You can clear any Android App's data including Firefox from the Android Settings | Apps (also called Application manager). For Firefox there is also a way to clear data from Firefox Menu | Settings | Privacy | "Clear now"https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-dat
  2. Could you please provide the url of a "streamcloud stream mode video" that doesn't work in FF35 but works in FF34? I looked but didn't find anything obvious. Do you mean something hosted on http://streamcloud.org/ ?
  3. Finally if you could give us your exact phone or tablet model, your Android Operating System Version (e.g. 2.3 Gingerbread, 4.x Ice cream sandwich, et) and what add-ons you have installed if any so we could further debug this.

Cheers!

...Roland