Why are web Shortcuts added to Firefox Focus Home Screen cut off?

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what … (read more)

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.

Asked by BruceWF 2 months ago

Last reply by BruceWF 21 hours ago

Lost access to Trash folder in Thunderbird

I have Thunderbird set up to download email from my ISP to an inbox under that account. A few days ago I saw that when I deleted a message it did not go the the Trash fol… (read more)

I have Thunderbird set up to download email from my ISP to an inbox under that account. A few days ago I saw that when I deleted a message it did not go the the Trash folder. When I look at the properties of that folder it shows a blank for location and while the message is deleted from the inbox it disappears. I do not know how that location was lost or how to restore it to it's previous value.

Asked by Scott Wasserman 21 hours ago

Login

I get this message trying to sign into a new to me banking site. Wondering if this is something I have to address or is it on the banking site to fix??? We are unable t… (read more)

I get this message trying to sign into a new to me banking site. Wondering if this is something I have to address or is it on the banking site to fix???


We are unable to complete your request.

To log in, you may need to set your Internet browser to accept cookies or go to our website to begin the login process. Please contact us if you need further assistance.

Asked by Frankieb21 22 hours ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 weeks ago

Last reply by YetAnotherUser 22 hours ago

adress bar doesn't work

The address bar is driving me crazy tbh. I want to search for something from it and it works most of the times but doesn't some other times, and I don't know why. I did t… (read more)

The address bar is driving me crazy tbh. I want to search for something from it and it works most of the times but doesn't some other times, and I don't know why. I did try to refresh firefox after you click the helper software to uninstall it, but it still doesn't work all the times, and I also tried this (https://support.mozilla.org/en-US/questions/1337970), yet it still doesn't. I might try to uninstall and install it again but is there anything else I can do if it still doesn't work?

Asked by Hossam Abd-Elghafar 2 weeks ago

Last reply by Hossam Abd-Elghafar 23 hours ago

Printing pdf

When opening a pdf file to print, the setting at the top defaults to "Automatic Zoom". Can this default setting be changed to actual size? Some pdf's won't print the whol… (read more)

When opening a pdf file to print, the setting at the top defaults to "Automatic Zoom". Can this default setting be changed to actual size? Some pdf's won't print the whole page, leaving part of the right side off.

Asked by kiwibeaver 1 day ago

CHHIMI.com and FireFox on PC

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due … (read more)

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due to Trojan". This is an "outbound" type from C:\Program Files\Mozilla Firefox\firefox.exe.

The only info I have been able to find about CHHIMI is that it is a very new website that does not use HTTPS validation. Allegedly has something to do with gaming. The only "gaming" I do is an occasional bout with an on-board (not on-line) Solitare.

So, the fundamental question I have is why is FireFox routing to CHHIMI.com and how do I stop it?

Asked by jal64 1 day ago

Last reply by jal64 1 day ago

Thunderbird email access

I have had forever a Thunderbird email acount. Since they merged with Mozilla I cannot access my emails. Asks for a password...never needed one for Thunderbird.

Asked by Ann Leyens 1 day ago

Updating to latest Firefox

Just attempted to install latest Firefox update and now NEITHER program can be accessed...ERROR...Platform version 129.0.2 is not compatable with minversion>=129.0.1 … (read more)

Just attempted to install latest Firefox update and now NEITHER program can be accessed...ERROR...Platform version 129.0.2 is not compatable with minversion>=129.0.1 maxVersion<129.0.1 NOW, I CANNOT OPEN FIREFOX AT ALL and have no access to the bookmarks, anything having to do with FIREFOX Windows 10

Please help ! TIA

Asked by Marilyn Foster 1 day ago

Last reply by Marilyn Foster 1 day ago

Strange login behaviour

Since a week ago, I cannot log into my accounts on Hostgator and Wise. The Hostgator is somehow compromised, likely thanks to the Firefox errors, and mu account ID does … (read more)

Since a week ago, I cannot log into my accounts on Hostgator and Wise. The Hostgator is somehow compromised, likely thanks to the Firefox errors, and mu account ID does not exist, while my email account does (not the same). The result is that I cannot login on Chrome or Edge either. They are working on it. For Wise, it is very very strange. I can login with no problem on Edge and on Chrome. But on Firefox, after I put in my email and password and click LOGIN, nothing happens. Any ideas anyone?

Asked by gena4 1 day ago

Firefox downloads weird empty HTML file

I am running Firefox 129.0.2 (64-bit) on Ubuntu 20.04.4 Recently, I have been browsing a StackExchange site and hit the back button of the browser several times (still r… (read more)

I am running Firefox 129.0.2 (64-bit) on Ubuntu 20.04.4

Recently, I have been browsing a StackExchange site and hit the back button of the browser several times (still remaining on StackExchange). I then realized that upon the last button click, Firefox downloaded a weird HTML file called something like ha71ksd.htm. The file was empty (0KB) and when uploading it to VirusTotal it showed me a completely different file there (probably since the hash of an empty file is always the same).

In any case, I am a bit worried that I might have been infected by a virus. Therefore, I'd like to at least reproduce what happened. I read in different places that it might have something to do with a wrong MIME type reported by a server prompting Firefox to download instead of displaying a file. But Stackoverflow having such a misconfiguration is also strange. I know that a 0KB file cannot contain anything malicious but the whole incident seemed highly suspicious and I need to find out what happened.

Any help or tips are appreciated!

Asked by nimrare 1 day ago

I put in web address and password for a bank and it just comes back to the log-in page

I put in a web address and password for a bank and hit enter - it doesn't go through and comes back to the log-in page It was working. I don't know what happened … (read more)

I put in a web address and password for a bank and hit enter - it doesn't go through and comes back to the log-in page It was working. I don't know what happened

Asked by daculp 1 day ago

Deleting History without Messing Up Syncing

Hi! I have a question about the syncing/history with FireFox. So for some context, I have two laptops, a personal laptop and a school/work laptop. I use the same FireFox … (read more)

Hi! I have a question about the syncing/history with FireFox. So for some context, I have two laptops, a personal laptop and a school/work laptop. I use the same FireFox account on both of them for convenience, however, I don't want the things from my personal laptop (ex. social media) to show up as recommended when I search for things in a tab on my work laptop. I already turned off the related sync settings, but I think since I synced my history before I turned them off, the websites from my main laptop are still showing up. My main question is- would I be able to clear my history on my work laptop without deleting the cookies/usage information from my main laptop (as I know this would log me out)? Or is my best bet to make a different FireFox account for my work laptop?

Thanks!

Asked by a.colettemanno 1 day ago

Change Tooltip Background/Text Colors in Firefox and Thunderbird

I've been able to change some of the Tooltips in my Firefox, but there are still that I can't edit. I've not been successful on Thunderbird at all. Using this in my Firef… (read more)

I've been able to change some of the Tooltips in my Firefox, but there are still that I can't edit. I've not been successful on Thunderbird at all. Using this in my Firefox's `userCrome.css`:

` tooltip {

   padding:          .5rem 1rem !important;
   color:            var(--light0) !important;
   background-color: var(--dark0) !important;
   border-color:     var(--neutral-orange) !important;
 }

` The "Show your Bookmark", "Open a new Tab", "Back/Forward", "Reload", all of my bookmark websites work. The "Home", "Open application Menu" and "Extensions" still show a black bg w/white text. Switching to a light theme shows the white bg w/black text, so it's a theme issue and not a Operating System (Win 10) thing.

I can't seem to get any of my custom Tooltip colors to show up in Thunderbird.

Any help would be appreciated!

Asked by Mike Matenkosky 2 days ago

Last reply by Mike Matenkosky 1 day ago

2nd time FF disabled

For the 2nd time my FF browser and shortcut stopped working and I had to re-install it. I haven't done anything; this happened 2x in the last month. I've run a thorough H… (read more)

For the 2nd time my FF browser and shortcut stopped working and I had to re-install it. I haven't done anything; this happened 2x in the last month. I've run a thorough HP Wolf Security scan and nothing comes up. What gives?

Asked by kp400sf 1 day ago