All Products Support Forum

Hi,

I have two PCs with latest versions of Firefox and Roboform. On one, Roboform controls the password manager in Firefox, in one it doesn't. How can I change the setting so it controls in both?

i used to be able to go full screen mode in firefox, for example in youtube, by clicking the full screen mode button in lower right corner. this does not work any more and not only in youtube. any stream with full screen does not work. this is Firefox only as fully screen works in Opera. clicking the title bar and choosing full screen does not help. I am on Linux mint.

Recently firefox for android mobile stopped allowing me to take screenshots. I get the error msg in the subject line when pressing the volume down and screen sleep/wake button. Is there a setting I can change?

Hi to all,

On website at wordplay.com (like wordl but better) I use to be able to use my keyboard to type in my 5 letter words. Those letters would populate in the boxes on the screen. Now when I do that a little pink box comes up in the bottom left corner of my screen and my letters are shown there.

So, I have to manually select each letter on the simulated keyboard on the app with my cursor. I don't know what I did to change this. I have refreshed Foxfire but that didn't help. Image attached but system wont let me attach the pink box.

Thank you so much if you can help me with this!

Hi. A previous thread was archived on this (https://support.mozilla.org/en-US/questions/1418749) but it is still an issue in 115.12.2 (64-bit), macOS.

1. Turn on Unified Folders.
2. Mark the unified Inbox as a favorite. It appears in favorite folders.
3. Restart Thunderbird.
4. Other favorite folders still appear, but Inbox is gone. It is still marked as a favorite folder however.
5. If you toggle the unified Inbox favorite on and off, it reappears.

Similar to what @KW was experiencing here: https://support.mozilla.org/en-US/questions/1392858

I'm also having the same issue. I tried replying to that thread, but it's been archived.

I have two printers that were removed from macOS System Settings in Sonoma 14.5. They are showing in the print dialogue menu in Firefox 127.0.2 on both my laptop (MacBook Air M1) and desktop (Mac Studio).

Rebooting the computer, restarting Firefox, etc. haven't resolved the issue.

Firefox's PDF viewer incorrectly applies user-defined font settings intended for HTML pages, resulting in illegible PDFs and requiring time-consuming workarounds.

Key Points: 1. When "Allow pages to choose their own fonts" is disabled in Firefox settings, the built-in PDF viewer renders some PDFs with incorrect fonts, replacing characters with icons and gifs. 2. This setting should only affect HTML pages, not PDFs, as PDFs are designed to maintain the author's exact formatting. 3. Current workarounds (saving/opening PDFs locally or toggling the font settings) are inconvenient and disrupt workflow. (Open a settings tab, navigate to fonts, navigate to advanced, toggle the option, select okay, return to prior tab, reload, view without error, then repeat the process to restore preferred settings.) 4. Users who prefer custom fonts for HTML content are forced to choose between readable PDFs and their preferred web browsing experience.

Background: HTML is intended to decompose information exchange in such a way that the viewer has control of aspects such as fonts; while PDF is a format designed specifically to present exactly as the author intended. The difference is the primary reason an author would choose to use pdf vs html. The issues can be reproduced with B612 and other fonts, in Firefox 127.0.2 and many earlier versions, on github repositories pages that embed pdf files, and most other pdf files opened with the viewer.

Proposed Solution: Implement a separate font control setting for the PDF viewer, allowing users to maintain their custom font preferences for HTML content while correctly rendering PDFs with the author's intended fonts. Or, simply disallow the setting to apply to the PDF Viewer.

Impact: Resolving this issue will significantly improve user experience, maintain the integrity of PDF documents, and eliminate the need for disruptive workarounds, ultimately enhancing productivity for affected users.

Using the latest version (127.0.2; installed from Play store today, on a fresh Android install), any non-English site I visit I get the nagging popup asking me if I want to translate.

'Never translate this site' works, and 'Never translate Dutch' (and presumably other languages as well) too (so at least I can workaround it, but 'Always offer to translate' off will still nag about translating sites, so is bugged.

And I still have the translate button taking up space in the URL bar. How do I remove it?

Just like title says, there's no download panel when opening a youtube video in a new tab. If i open it in the same tab, it'll show the download panel. How can i fix this?

My New Tab page has four rows of shortcut tiles, 8 to each row. Total= 32 tiles. I accidentally "dismissed" one tile and now the page has only 31 tiles. I can find no way to restore the setting for 32 tiles. I looked in the "about:config" file but cannot figure it out. Kindly help. Thank you.

Settings > Home > New Windows and Tabs > Homepage and new windows

This setting got reset on me last night. Using 127.0.2.

So, I set it to custom, add in a URL, close the settings, re-open the settings and see it is set.

I close my non-pinned tabs and then close the browser.

Upon opening the browser, I am greeted with an empty tab and the Setting has reverted to "Blank Page".

I would like messages I identify as junk, or messages automatically identified as junk, go to the spam or junk folder. All junk messages remain the main inbox.

On the other hand, in my "spam" folder are many emails that have gotten sent there automatically, but none of them are identify as spam (by the fire symbol being lit up).

In settings, I have "junk settings, box check on new junk messages to:, other, spam.

I also tried box check on new junk messages to:, Junk folder on:

I have lost recent activity on home screen. There are blank tiles but nothing is being added.Hovering over tiles nothing happens. How do I get recent activity to appear again ?

I have a <something> that creates a daily sunrise and sunset entry time in my diary. It isn't an addon as far as I can see. It's not a prewritten list, but seems to create its entries dynamically when I first look ahead to a date- filling all the days with the correct sunrise and sunset times. The normal reoccurring event options don't appear when I delete one. i.e. doesn't offer me the option to delete all the events. I have no idea what I did to set this up ( it must have seemed a good idea at a time). I can not see any subscription that would account for it. I've checked all my accounts on my devices. Thunderbird/Betterbird on my main PCs and Outlook.com on my iPhone just in case I brought it in to TB that way ( which seems unlikely). Nothing. Clearly something is working away generating new sunrise and sunset times to display in TB. But I can't find any way to kill it off. I must have found a sunrise/sunset app that does this, but I have no idea how or where. Any suggestions. Either where it might be hiding in TB or where I can track it down and look for instructions.

Edit: Is there any kind of logfile that tracks such events being created?

Hello: t-bird 115.12.2 esr dev build. W11p laptop. Drag & drop (also paste) for putting a file inline for a msg do not function "any more," this has functionned in earlier versions. I can only attach the file. I have changed config ed settings mail.inline_attachments & mail.inline_attachments.text to true & restarted t-bird, to no effect (no inline). This is for a simple .rtf of 340 bytes (yes, very small). Please advise. Thank you.

I want to change "browser.sessionstore.resume_session_once" preference to true. So I do it in about:config page and if I reaccess this page in another tab within the session, then my value is being kept.

However, when I restart Firefox (thru "Exit" in "File" menu), all previous pages get restored and that preference is "false" again in the config after a new browser start.

I also made a user.js file with the following content: // user_pref("browser.startup.couldRestoreSession.count", 0); user_pref("browser.sessionstore.resume_session_once",true);

Nothing helps.

Please let me know how I can modify the config file.

Thank you!

Dear supporter, our firefox is managed by our company, while download file, not sure why some file type could not setup default option, due to no check box "Do this automatically for files like this from now on", could you share how to fix ? Thanks a lot.

best regards/hing