Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I turn on Autocomplete that has failed for one site only

more options

Auto-complete is working for my frequently visited sites except for recently failing when logging-in to my Internet banking facility. No longer is my banking user name available as the drop-down list of several users no longer appears.

I checked with my bank to be assured that auto-complete has not been blocked by default within the site configuration.

As this is a recent failure I have to wonder, as the bank has disclaimed responsibility, whether auto-complete can be restored for this one site.

Auto-complete is working for my frequently visited sites except for recently failing when logging-in to my Internet banking facility. No longer is my banking user name available as the drop-down list of several users no longer appears. I checked with my bank to be assured that auto-complete has not been blocked by default within the site configuration. As this is a recent failure I have to wonder, as the bank has disclaimed responsibility, whether auto-complete can be restored for this one site.

Chosen solution

Malcolm, I can think of no other reason for this than the bank not allowing it anymore. In fact, I don't know of any bank site that does allow auto-complete. If it bugs you a lot, I'd suggest reseting Firefox, which removes any site specific settings and all extensions, but keeps your history, passwords, bookmarks, etc: There is a description for it here: Refresh Firefox - reset add-ons and settings

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Malcolm, I can think of no other reason for this than the bank not allowing it anymore. In fact, I don't know of any bank site that does allow auto-complete. If it bugs you a lot, I'd suggest reseting Firefox, which removes any site specific settings and all extensions, but keeps your history, passwords, bookmarks, etc: There is a description for it here: Refresh Firefox - reset add-ons and settings