Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot find the proxy server even after following the advice in the help section

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

otis084
otis084
more options

I successfully downloaded the latest version but I cannot connect to the internet. I get a "cannot find the proxy server" prompt. I have followed the advice in the help section but nothing seems to work.

I successfully downloaded the latest version but I cannot connect to the internet. I get a "cannot find the proxy server" prompt. I have followed the advice in the help section but nothing seems to work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check20the connection settings here:

  • Tools > Options > Advanced : Network : Connection > Settings

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":