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Unable to close Firefox in MacBook.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by MeganT

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I cannot shut Firefox down which is preventing me shutting my MacBook down. The error message in Firefox is "Warning - Unresponsive Scripts".

I have had to resort to Safari to access the internet. Very frustrating!!

I cannot shut Firefox down which is preventing me shutting my MacBook down. The error message in Firefox is "Warning - Unresponsive Scripts". I have had to resort to Safari to access the internet. Very frustrating!!

All Replies (2)

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Check if this article helps.

If you still have the problem, one of your add-ons might be causing this behavior. Follow the steps in this article to find out.

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Thanks. That article didn't really help as I couldn't click anything when it hung like that. I think it was the No Script Add On. I've uninstalled it. I finally closed the Firefox Page by using 'Force Quit'.

Modified by MeganT