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When I click on a link to open in a new window the window pops up blank except for "search bookmarks and history". What can I do?

  • 2 replies
  • 42 have this problem
  • 1 view
  • Last reply by uniquesvcs

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This has been happening for a while. I don't remember adding or changing any of my Firefox settings. When this happens and I need that extra window I go and use Explorer.

This has been happening for a while. I don't remember adding or changing any of my Firefox settings. When this happens and I need that extra window I go and use Explorer.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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All Replies (2)

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Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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I found that disabling Shareaholic 2.2.0 was that answer for me.