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can not open downloaded files

  • 3 replies
  • 0 have this problem
  • 6 views
  • Last reply by cor-el

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when i click on downloaded files, nothing happens........file has downloaded, but will not open.

This happened

Every time Firefox opened

== don't remember

when i click on downloaded files, nothing happens........file has downloaded, but will not open. == This happened == Every time Firefox opened == don't remember

All Replies (3)

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Can you find that file in the download location?

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yes, i click on the file in the window, and nothing happens

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