Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to restore tabs and extensions

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by FredMcD

owneri
owneri
more options

Greetings, recently firefox 96.0.2 crashed running on windows 10. I had installed it long ago and I had tabs that were were active and I had installed 7 add-ons (extension). when I opened firefox after crash, I discovered 1 - no tabs existed, 2 - settings were as though it was a fresh install (I had to configure settings all over again) 3 - and no extensions I looked for restore under menu bar (the 3 stacked up lines) so far I have been unable to restore my old tabs and extension etc

I hope there is method to bring tabs back (most important). I tried to copy last month history with no success. Thank you for your help in advance. -Sed

Greetings, recently firefox 96.0.2 crashed running on windows 10. I had installed it long ago and I had tabs that were were active and I had installed 7 add-ons (extension). when I opened firefox after crash, I discovered 1 - no tabs existed, 2 - settings were as though it was a fresh install (I had to configure settings all over again) 3 - and no extensions I looked for restore under menu bar (the 3 stacked up lines) so far I have been unable to restore my old tabs and extension etc I hope there is method to bring tabs back (most important). I tried to copy last month history with no success. Thank you for your help in advance. -Sed

All Replies (1)

FredMcD
FredMcD
more options

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update