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i try strong passwords with the required number of letters and numbers and symbols but is rejected every time.

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  • 1 has this problem
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  • Last reply by FredMcD

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'bold text' I need to access urgent messages but my login password blocks my access. I use the required letters, numbers, capitals, symbols for strong password but login is always rejected. Perhaps I am missing something obvious, kindly help.

''''''bold text'''''' I need to access urgent messages but my login password blocks my access. I use the required letters, numbers, capitals, symbols for strong password but login is always rejected. Perhaps I am missing something obvious, kindly help.

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Go to that website and use the 'Forgot Password' link. After, create a new password.