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Facebook Like Icons are not displaying - Please Help

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  • 4 have this problem
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  • Last reply by Marc-FL

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RE: Windows 10 64-bit with Firefox 59.0 - Facebook "Like" Icons no longer display Firefox is no longer displaying the "Like" icons on Facebook. I have already tried a new profile and a Firefox refresh. See screenshot below. Can anyone help? Thank You!

RE: Windows 10 64-bit with Firefox 59.0 - Facebook "Like" Icons no longer display Firefox is no longer displaying the "Like" icons on Facebook. I have already tried a new profile and a Firefox refresh. See screenshot below. Can anyone help? Thank You!
Attached screenshots

Chosen solution

UPDATE Facebook fixed itself spontaneously. Thank you for your replies and time.

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All Replies (7)

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Hi, could you try this please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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In case the above doesn't do the trick :

Are you using Tracking Protection  ?

In that case, would you please turn it off on that page and see if that will make a difference  ?

See : https://support.mozilla.org/en-US/kb/tracking-protection

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Pkshadow : I tried uninstalling as you suggested, but it didn't fix the issue.

Happy112: Tracking protection is off.

Does anyone else know what could be causing this? Thank You.

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It could be the work of one of your extensions (providing you have any), so let's try Firefox in Safe Mode :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Does that make the 'Like' icons reappear  ?

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You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

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Thanks for replying.

Happy112: Safe mode with no extensions - no change.

cor-el: Network Monitor shows all green 200's under status when I hover over like and the icons fail to load.

Web Developer: You didn't provide enough information for me to determine if there are "messages about blocked content and about the presence of mixed or unsafe content"

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Chosen Solution

UPDATE Facebook fixed itself spontaneously. Thank you for your replies and time.