Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Bellije

Bellije
Bellije
more options

After trying to update to version 50 in Windows 10, firefox crashes at startup. Also tried safemode and get the same issue. Crash ID: bp-f9859109-56e2-442a-87d7-5a9f82161229

After trying to update to version 50 in Windows 10, firefox crashes at startup. Also tried safemode and get the same issue. Crash ID: bp-f9859109-56e2-442a-87d7-5a9f82161229

Chosen solution

Please see Old versions of Websense cause startup crashes in Firefox.

Kindly let us know if this solves your question.

Read this answer in context 👍 0

All Replies (2)

alex_mayorga
alex_mayorga
  • Moderator
more options

Chosen Solution

Please see Old versions of Websense cause startup crashes in Firefox.

Kindly let us know if this solves your question.

Bellije
Bellije Question owner
more options

I installed an earlier version of Firefox (48) that does not seem to have this issue.