Website won't work in Firefox
When I load my banking website "www.nationwide.co.uk" everything is fine, but when I click on "Login" the website "https://onlinebanking.nationwide.co.uk/AccessManagement/Login" should load but it doesn't and the address changes to "https://onlinebanking.nationwide.co.uk/Error/GeneralError" and the host website says "We seem to be experiencing some technical problems."
When I open this website in either IE or Chrome it works fine in both.
Chosen solution
Hello,
Try clearing your cookies and cache and then try signing in again.
- History (or
> History) > Clear Recent History
Or: "Clear the Cache":
- Tools (or > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools (or > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.
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Chosen Solution
Hello,
Try clearing your cookies and cache and then try signing in again.
- History (or > History) > Clear Recent History
Or: "Clear the Cache":
- Tools (or > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools (or > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.