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I removed a saved password and now am not prompted to save a password for the same site.

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

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I manage several Facebook accounts. I changed the password for one of them, and removed the old password from Tools/Options/Saved passwords. Now when I try to log in to Facebook, I only have the other accounts available, and when I log in manually to the account with the password I deleted, I am not given the Save Password prompt. I have been through all the help articles and none of them seem to address this issue. Can anyone please help?

I manage several Facebook accounts. I changed the password for one of them, and removed the old password from Tools/Options/Saved passwords. Now when I try to log in to Facebook, I only have the other accounts available, and when I log in manually to the account with the password I deleted, I am not given the Save Password prompt. I have been through all the help articles and none of them seem to address this issue. Can anyone please help?

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window