Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos can not be open on Youtube with Firefox browser

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by James

more options

Whenever i go to youtube and tried to open the video, it shows error message and said try again later. This problem I am facing since last 2 days. I have upgrade latest version of Mozilla Firefox but can't succeed. Please help me to get out of this problem.

Whenever i go to youtube and tried to open the video, it shows error message and said try again later. This problem I am facing since last 2 days. I have upgrade latest version of Mozilla Firefox but can't succeed. Please help me to get out of this problem.

All Replies (2)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

See also:

more options