Thunderbird Community Forum

duplicate of /questions/1458296 thread.

My email has been running slow and i do not have the technical skill to follow protocols from a website. Am desperately trying to speak with a human. I have moved and my former support help is 200 miles away, so dropped my computer off for the first time at a computer repair business who needs my user name and passwords. I realize my request sounds suspicious and am happy to verify all of my company details, but can not do this without your help. My cell is [edited phone# from public community support forum] Thank-you, Eric Ohanian PS-I no longer have access to email until my computer is returned. Is there any way someone can call? Or is there a phone number I can call to reach you?

Thank you to David & Toad-Hall who kindly worked to get my Thunderbird to download my messages from Juno in a series of support messages in mid-July.

I have worked with KW, a computer help person at my senior center. I have a follow up appointment with KW on Fri 8/16, 1 pm MDT. Last session KW succeeded in re-setting the STMP server port to 25 and the POP3 server to 110. See screen shots.

This did NOT enable Tbird to download my messages from JUNO. There was a' change, Tbird would no longer SEND messages via my Juno account, earlier it would send test messages. see 3rd screen shot

Like Toad-Hall, KW is suspicious that the last message Tbird downloaded from Juno 6/26 that directed me to reset my password in Juno was malicious. We reset my password and Juno & Tbird both open with the new password I set up directly from the Juno webpage.

KW suggests I ask you if it is possible to deinstall & reinstall Tbird, Might that restore Tbird to function? Would I lose the contents of my saved messages in folders?

Additional screen shots, maybe useful info.

I really love my Thunderbird! I like to work off-line, I like storing my files on my computer computer.

Is there any way to set up TB to have only ONE Delete action per keypress? That does not mean a limit of one message per Delete keypress -- for example, if multiple messages are selected, then a single Delete keypress should delete all selected -- but just that the Delete key must be released and pressed again for successive Delete actions.

[Searching on this topic before asking, I noticed a number of questions regarding multiple unwanted or inadvertent Delete actions, which all seem to boil down to this question, but could not find an instance where this simple question was asked, let alone answered.]

I could not find anything in TB Settings or Config Editor (searching "delete", "keypress", "key"). There were a few suggestive Config Editor variables containing "key", but none seemed on-point. Is there any documentation on Config variables?

Hello,

After an upgrade to my most recent Mac I appear to have lost Thunderbird and all of my early backed up files (since deleted) from Gmail.

Today, I reinstalled Thunderbird and linked it to Gmail. I then used Google Takeout to create an mbox folder and it worked fine.

I now want to add this folder to Thunderbird as a separate backup which covers a particular period, say 2012 to today. After that I want to delete all of my mail - or at least everything up to 2019 so that I will have more space on my Gmail account.

I tried the import function but it does not appear to show any way I can download a mail folder.

I have read that I can simply shut down Thunderbird and copy the mbox file into the local folders in Thunderbird.

So my first question is "can I simply transfer the mbox folder into Thunderbird local folders?"

If so, may second question is "how can I find Thunderbird local folders on my MacBook Pro?" I have no idea where to find the Thunderbird folders.

I have a recent MacBook Pro running Sonoma 14.4.1

I would be grateful for some help

DanZ

As of a month or so ago, I've been unable to send emails with my Microsoft account and have to click retry a bunch to get it to fetch my emails on startup.

I found this article and swapped the security for server settings and outgoing servers to SSS/TLS and the authentification method to 0Auth2 but now rather than asking for a password when I send an email, it's taking forever then failing, asking me to check my outbound settings. "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Since Thunderbird was last updated on the 5th August, the page to compose a new email, no longer has a "send" or "attach" tab. I cannot now send any emails through Thunderbird. I have requested technical support twice, however, the only response has been an automated message saying someone will get back to me. That has not happened. I am only able to send any emails via our internet provider's website, which is Slingshot.co.nz.

Good morning. I need help with sending emails in Thunderbird. The problem has existed for a couple of days now and is confusing as some emails are sent and others fail. I am receiving mail OK. Details of my setup are :- I am using a HP All-in-one desktop running Windows 11 with Norton 360. My Thunderbird account settings: Server type: IMAP mail server User name: ****@gmail.com Server name: imap.gmail.com Port: 993 Connection Security: SSL/TLS Authentication: OAuth2 Outgoing Server (SMTP): Google Mail – smtp.gmail.com (Default) User name: ****@gmail.com Port: 465 Connection Security: SSL/TLS Authentication: OAuth2

The problem: I only recently set up Thunderbird and at first it seemed to working OK. However, now when I try to send a message, after some time, I the following error message :-

"Send Error Message Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again."

What is particularly confusing is that some messages are being sent. I have tried several fixes that I found from the Mozilla, Google and Norton web sites but none of the fixes resolved the issue. Any assistance would be very much appreciated.

Regards Mike

PS: I have 2 email accounts set up in Thunderbird. I just tried sending a test message from the Gmail account to the Bigpond account. From the Gmail account it appears to have been sent but in the Bigpond account an error message appeared as follows :-

"Could not connect to the mail server smtp.telstra.com; the connection was refused."

I don't know if this is a related issue or I have another one to resolve.

I had a gmail account, I no longer have the gmail account. I deleted the IMAP and SMTP entries. I have no CardDAV entry for that account, no calendar entry, and no chat entry (that I can see; but that old account is lurking somewhere). None of my extensions use (user-configurable) credentials.

What else is there? Is there a way that I can search Thunderbird's config for the account username?

I'm about to screenshot settings, archive this profile, and start anew. I'd really like to avoid that, because I have collected >10 email accounts over the decades and setting everything back up all at once seems a hassle.

What are next troubleshooting steps? TIA for any wisdom or guidance.

Today, July 31,2024... Told by Spectrum that third party Thunderbird is no not supported on their servers

* My email 'In box' is frozen and the Login box persistently fails for xxxxxxx@roadrunner.com on mail.twc.com 

• My take away is that the only way I can retain my address is to attach it to a web mail account such as https://webmail.spectrum.net/mail or google mail.

Is there any way to keep Thunderbird separate and retain my current email address?

tell the world to stop rushing through social media to create new video games, instead live their fucking life. respect their PRESIDENTS dead or alive. show up well groomed and VOTE! i am TIRED OF FOX NEWS!!!!!!

Hi, I have several profiles in my TB115.* and I have a problem.

For one profile, when a message is tagged, the background AND the text are coloured. For all other profiles ONLY the text is coloured.

All profiles have the same addons and the same userChrome.css. All of them have been migrated to 115.° together

What setting in prefs.js could be the culprit and being the reason of the different behaviour ?

I want to remove that background-color in that single profile but without having to modify userChrome.css as the profiles would then have different userChrome.css. I want to keep them identical

I just got the Thunderbird 128 Nebula update (128.1.0esr), and in Cards View, the fonts in those cards are now smaller than they were in the previous version I had (115.14.0). All the other fonts in my "vertical" view panels look the same as before (e.g., the Folder, Message and Show Today panes), but card font in the Message List Header pane is definitely smaller than before. (I am in the Unthreaded view, so the cards are also larger with empty/wasted space on the third line, but that's another story.)

I know I can adjust the overall density and pixel size from the "hamburger" menu, but that adjusts ALL fonts, and I just want the fonts in the cards to be increased (the others are fine). Any suggestions?

Thanks.

TBird 128.1.0esr (64-bit) and Windows 11

Using Tbird with an imap server and gmail email, calendar and contacts.

Not having any problems with email or the calendar but contacts do not seem to be synching. I have only just noticed this and it appears to be since the Nebula 128 update

I tried Add CardDAV Address book but I get the following the "All address books for the specified account have already been added" message. (Screen capture attached.)

I have seen some responses that imply it should all be automatic. What am I missing?

Thanks all

Alan

I have no idea how to decode the error message, let alone fix the problem. suddenly i can't download messages from Outlook to TBird (version 115*). I updated to MS's Modern Authentication a few months ago & have been downloading messages just fine until now i can't. didn't change anything in settings.

Help!

Please understand i am NOT an IT professional or anything near it. just a normal clueless user.

Nord keeps telling me that Mozilla Thunderbird Version 128.0.1 Severity level : High. Exploiting this vulnerability is relatively straight forward for attackers. They may gain unauthorized access to your data or cause system disruptions. Risk mitigation is needed. This message was also for the latest 115 version. Then I updated to 128 and it has the same problem

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Help! I believe that repeated unsuccessful attempts to compact my overly large inbox folder have resulted in all of the available space on my hard drive being taken up by incomplete temporary MBOX files. I want to know how I can get these temporary files out of the way. Thunderbird 115.5.0, 64-bit, Windows 11.

Background: My inbox is admittedly way too large, but in the past I have compacted it regularly without problems. Recently, after deleting many messages, moving some other messages to other mail folders, and emptying the trash, I tried to compact all folders (apparently including folders for another email account), as Thunderbird suggested. That apparently failed. Then, after deleting more messages, emptying the trash, and emptying my Recycle Bin, I tried to compact just the inbox. After working for a while, Thunderbird gave me a message that compaction had failed due to lack of space on the hard drive. Indeed, the hard drive had only a couple hundred MB remaining! I cleared out a lot of files and freed up several gigabytes of storage on the hard drive, then tried again to compact the folder, only to get another failure message after Thunderbird had been working for a while. I removed still more content and gained about twice as much storage as I had had before the previous try, then tried to compact again, and got the same result after a much longer period of compacting effort by Thunderbird.