Paparan soalan ditag: Papar semua soalan
  • Diarkib

MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working - related to icloud?

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (ketahui selanjutnya)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 10 bulan lepas

Last reply by Wayne Mery 1 bulan lepas

  • Diarkib

30G of memory with high CPU after computer enters sleep mode with the software open. Mac Sonoma. Five imap accounts. Three gmail.

I recently noticed an issue after waking my MAC Book M1 (2020) from several days of sleep. Upon opening the lid, I was met with a system warning about low memory. Further… (ketahui selanjutnya)

I recently noticed an issue after waking my MAC Book M1 (2020) from several days of sleep. Upon opening the lid, I was met with a system warning about low memory. Further investigation revealed that ThunderBird was using over 100G of memory.

Just a few days ago, I had updated my MAC to Sonoma 14.0, and last week ThunderBird was updated to version 115.3.0. Both were significant version upgrades, and I'm unsure where the problem lies.

I haven't installed any additional extensions or plugins, as shown in the attached screenshot. However, I did notice some components listed in the debug information, and I'm not sure why there's an inconsistency.

I will continue to monitor this issue to see if it reoccurs. For now, I'm just reporting this as a single instance along with my system information, hoping it's an isolated case. 


 警告：
 這包含在未經同意前不該被轉寄或公開的敏感性資訊。

 應用程式一般資訊

   名稱: Thunderbird
   版本: 115.3.0
   Build ID: 20230926115257
   發行 ID:

   更新頻道: release
   使用者代理字串（User Agent）: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:115.0) Gecko/20100101 Thunderbird/115.3.0
   作業系統: Darwin 23.0.0 Darwin Kernel Version 23.0.0: Fri Sep 15 14:41:34 PDT 2023; root:xnu-10002.1.13~1/RELEASE_ARM64_T8103
   作業系統佈景主題:
   經 Rosetta 轉譯: false

   多程序視窗: 0/0
   Fission 視窗: 0/0
             預設開啟
   遠端處理程序: 1
   企業政策: 未使用
   Google Location Service 金鑰: 缺少
   Google Safebrowsing 金鑰: 缺少
   Mozilla Location Service 金鑰: 缺少
   安全模式: false
   記憶體大小（RAM）: 16.0 GB
   磁碟可用空間大小: 148 GB

 郵件與新聞帳號
   account1:
     INCOMING: account1, xxxx@gmail.com, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: 黃彥儒 <xxxx@gmail.com>, smtp.gmail.com:465, 3, 10, true

   account2:
     INCOMING: account2, 本機郵件匣, (none) Local Folders, 0, 3

   account3:
     INCOMING: account3, xxxx@nycu.edu.tw, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: Yan-Ru Huang <xxxx@nycu.edu.tw>, smtp.gmail.com:465, 3, 10, true

   account4:
     INCOMING: account4, xxxx@pm.me, (imap) 127.0.0.1:1143, 2, 3
     OUTGOING: 黃彥儒 <xxxx@pm.me>, 127.0.0.1:2025, 2, 3, true

   account5:
     INCOMING: account5, xxxx@mailbox.org, (imap) imap.mailbox.org:993, 3, 3
     OUTGOING: Yan-Ru Huang <xxxx@mailbox.org>, smtp.mailbox.org:465, 3, 3, true

   account6:
     INCOMING: account6, xxxx@reseller.vdm.tw, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: "Huang, Yan-Ru" <xxxx@reseller.vdm.tw>, smtp.gmail.com:465, 3, 10, true

 程式庫

     程式庫
     狀態
     預期應有的最小版本
     使用中的版本
     路徑

     RNP (OpenPGP)

 行事曆設定

     黃彥儒(r1235513)

       名稱
       值

       名稱: 黃彥儒(r1235513)
       類型: caldav
       停用:
       使用者名稱: xxxx@gmail.com
       網址: https://apidata.googleusercontent.com/caldav/v2/xxxx%40gmail.com/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false

     首頁

       名稱
       值

       名稱: 首頁
       類型: storage
       停用: true
       使用者名稱:
       網址: moz-storage-calendar://
       重新整理間隔:
       唯讀:
       關閉警示:
       已開啟快取:
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權: true
       支援事件:
       支援任務:
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程:

     xxxx@reseller.vdm.tw

       名稱
       值

       名稱: xxxx@reseller.vdm.tw
       類型: caldav
       停用:
       使用者名稱: xxxx@reseller.vdm.tw
       網址: https://apidata.googleusercontent.com/caldav/v2/xxxx%40reseller.vdm.tw/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false

     Contacts

       名稱
       值

       名稱: Contacts
       類型: caldav
       停用:
       使用者名稱: xxxx@gmail.com
       網址: https://apidata.googleusercontent.com/caldav/v2/c5i68sj5edpm4rrfdchm6rreehgm6t3j81jn4rrle0n7cbj3c5m6arj4c5p2sprfdtjmop9ecdnmq%40virtual/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false

 最近 3 天內的錯誤資訊報表

 遠端處理程序

   類型: 數量

   隔離的網頁內容: 1

 附加元件

     名稱
     類型
     版本
     已啟用
     ID

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Readmoo 讀墨電子書
       extension
       1.0
       true
       readmoo@search.mozilla.org

       Wikipedia (zh)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

       British English Dictionary (Marco Pinto)
       dictionary
       3.2.4
       false
       marcoagpinto@mail.telepac.pt

       Amazon.com
       extension
       1.1
       false
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       false
       bing@search.mozilla.org

       Language: English (US)
       locale
       115.3.20230926.115257
       false
       langpack-en-US@thunderbird.mozilla.org

 安全軟體

   類型: 名稱

     防毒軟體:
     防間諜軟體:
     防火牆:

 圖形

     功能
     合成: WebRender
     異步 Pan/Zoom: 已啟用滾輪輸入; 已開啟捲動列拖曳; 已啟用鍵盤; 已開啟自動捲動; 已開啟平滑手指縮放
     WebGL 1 驅動程式 WSI 資訊: CGL

IsWebglOutOfProcessEnabled: 1 

     WebGL 1 驅動程式 Renderer: Apple -- Apple M1
     WebGL 1 驅動程式版本: 4.1 Metal - 86
     WebGL 1 驅動程式擴充套件: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 1 擴充套件: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 驅動程式 WSI 資訊: CGL

IsWebglOutOfProcessEnabled: 1 

     WebGL2 Renderer: Apple -- Apple M1
     WebGL 2 驅動程式 Renderer: 4.1 Metal - 86
     WebGL 2 驅動程式擴充套件: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 2 擴充套件: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     目標畫框率: 60

     GPU #1
     啟用: 是
     銷售商 ID (Vendor ID): 0x106b
     顯示卡記憶體大小: 0

   GPU #2

     診斷
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: skia
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     Display0: 2880x1800@0Hz scales:2.000000|2.000000
     Display1: 3840x2160@0Hz scales:2.000000|2.000000
     DisplayCount: 2
     Window 的裝置畫素比例: 2
     WebGPU 預設顯示卡: [object Object]
     WebGPU 備用顯示卡: [object Object]

     決策紀錄
     HW_COMPOSITING: available by default
     OPENGL_COMPOSITING: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: disabled by default: User disabled via pref
     WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
     WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by default已封鎖，錯誤代碼 BLOCKLIST_FEATURE_FAILURE_MAC_WGPU_NO_METAL_BOUNDS_CHECKSblocked by runtime: WebGPU cannot be enabled in release or beta
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default

   因 Crash Guard 停用的功能

   Workarounds

   錯誤紀錄

 媒體

     音效後端: audiounit-rust
     最大頻道數: 2
     偏好取樣率: 48000

     輸出裝置

       名稱
       群組
       廠商
       狀態
       偏好使用
       格式
       頻道
       取樣率
       延滯

       MacBook Air的揚聲器
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 44100 - 96000
       1009 - 5090

       BenQ EL2870U
       BNQ
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 32000 - 48000
       103 - 4184

     輸入裝置

       名稱
       群組
       廠商
       狀態
       偏好使用
       格式
       頻道
       取樣率
       延滯

       MacBook Air的麥克風
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       1
       default: 48000, support: 44100 - 96000
       1454 - 5535

     媒體能力

     列舉資料庫

 環境變數

   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/r1235613/Library/Thunderbird/Profiles/7btpsbws.default-release-1/crashes/events
   MOZ_CRASHREPORTER_RESTART_ARG_0: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
   MOZ_CRASHREPORTER_RESTART_ARG_1: -foreground
   MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/r1235613/Library/Thunderbird/Crash Reports
   MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/r1235613/Library/Thunderbird/Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Thunderbird.app/Contents/Resources/crashreporter-override.ini
   MOZ_LAUNCHED_CHILD:
   MOZ_APP_SILENT_START:
   XRE_PROFILE_PATH:
   XRE_PROFILE_LOCAL_PATH:
   XRE_START_OFFLINE:
   XRE_BINARY_PATH:
   XRE_RESTARTED_BY_PROFILE_MANAGER:
   MOZ_APP_RESTART: 1
   MOZ_CRASHREPORTER_RESTART_ARG_2:

 修改過的重要偏好設定

   accessibility.typeaheadfind.flashBar: 0
   browser.search.region: TW
   extensions.lastAppVersion: 115.3.0
   idle.lastDailyNotification: 1695976404
   media.gmp.storage.version.observed: 1
   places.database.lastMaintenance: 1695708619
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.disable_button.openDeviceManager: false
   security.sandbox.content.tempDirSuffix: 6f139d73-ef46-413c-9f32-f45dfc8d4f00
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1693800150

 被鎖定的重要偏好設定

 fission.autostart.session: true

 Places 資料庫

 輔助功能

   已啟用: false
   已強迫停用輔助功能: 0

 程式庫版本

     預期應有的最小版本
     使用中的版本

     NSPR
     4.35
     4.35

     NSS
     3.90
     3.90

     NSSSMIME
     3.90
     3.90

     NSSSSL
     3.90
     3.90

     NSSUTIL
     3.90
     3.90

 沙盒

   內容程序沙盒等級: 0
   有效內容處理程序沙盒等級: 1
   內容處理程序的 Win32k Lockdown 狀態: Win32k Lockdown disabled -- Operating system not supported
   GPU 處理程序沙盒等級: 0

 啟動快取

   磁碟快取路徑: /Users/r1235613/Library/Caches/Thunderbird/Profiles/7btpsbws.default-release-1/startupCache/startupCache.8.little
   忽略磁碟快取: false
   在初始化時找到磁碟快取: false
   已寫入磁碟快取: false

 國際化與在地化

     應用程式設定
     要求使用的語系: ["zh-TW","en-US"]
     可用的語系: ["zh-TW","en-US"]
     應用程式語系: ["zh-TW","en-US"]
     區域偏好設定: ["zh-Hant-TW","en-TW","ja-TW"]
     預設語系: "zh-TW"

     作業系統
     系統語系: ["zh-Hant-TW","en-TW","ja-TW"]
     區域偏好設定: ["zh-Hant-TW","en-TW","ja-TW"]

 遠端除錯（Chromium 通訊協定）

   接受連線:
   網址:

 列印

 更改過的列印設定

   print_printer: CS338
   print.more-settings.open: true
   print.printer_CS338.print_bgcolor: false
   print.printer_CS338.print_bgimages: false
   print.printer_CS338.print_duplex: 1
   print.printer_CS338.print_edge_bottom: 0
   print.printer_CS338.print_edge_left: 0
   print.printer_CS338.print_edge_right: 0
   print.printer_CS338.print_edge_top: 0
   print.printer_CS338.print_footercenter:
   print.printer_CS338.print_footerleft:
   print.printer_CS338.print_footerright:
   print.printer_CS338.print_headercenter:
   print.printer_CS338.print_headerleft:
   print.printer_CS338.print_headerright:
   print.printer_CS338.print_in_color: false
   print.printer_CS338.print_margin_bottom: 0.5
   print.printer_CS338.print_margin_left: 0.5
   print.printer_CS338.print_margin_right: 0.5
   print.printer_CS338.print_margin_top: 0.5
   print.printer_CS338.print_orientation: 1
   print.printer_CS338.print_page_delay: 50
   print.printer_CS338.print_paper_height: 11.6944444444444
   print.printer_CS338.print_paper_id: iso_a4_210x297mm
   print.printer_CS338.print_paper_size_unit: 0
   print.printer_CS338.print_paper_width: 8.26388888888889
   print.printer_CS338.print_reversed: false
   print.printer_CS338.print_scaling: 1
   print.printer_CS338.print_shrink_to_fit: false
   print.printer_CS338.print_unwriteable_margin_bottom_twips: 200
   print.printer_CS338.print_unwriteable_margin_left_twips: 240
   print.printer_CS338.print_unwriteable_margin_right_twips: 240
   print.printer_CS338.print_unwriteable_margin_top_twips: 200

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