Firefox Support Forum

I've recently had trouble logging in to some websites but not others, most recent example is Bandcamp. My login credentials are correct and work on mobile and other browsers. I have tried deleting my cache and cookies to no improvement.

I'm a long-time Firefox user (I probably came here straight from Netscape!) but lately, I'm starting to see tons of issues, often after every update.

Things that might help: 1. I'm mostly a Windows user, although I have a Mac. I have a LOT of Windows boxes (don't ask) - a couple of work laptops, some private laptops, a couple of micro-desktops that are connected to TVs and so on. This might be relevant, because they're all synced.

2. My profile is pretty old - over 10 years.

3. I've entirely disabled any ad-blockers or add-ons.

So issues happening on multiple machines in the last 24 hours: eBay. Over the last few days, when logging into eBay, if I do a search, I can't change any of the filters along the top Condition, Location, Sort: Best Match etc. I can click on them, but nothing happens.

GoFundMe. I tried to donate tonight and when it toddled off to Paypal, it came up with some kind of Localhost error after I clicked on Submit. Did it on Chrome, and it worked perfectly. Fortunately, the money didn't come out multiple times.

Oracle E-business. I'm sure many of you use this at work. I genuinely can't login to this using Firefox unless I use a private window. I've cleared my ENTIRE cache. Even went into the Folder and manually cleared it all out. If I try and login without being in a private window, I get "Your session is no longer valid or your logon information could not be reestablished from your session."

This is all since the last update to 127.0

My Firefox browser kept freezing up and acting very slow so I closed it. When I reopened it all my tabs did not repopulate like normal. None of them. I have the box checked to reopen all tabs on restart and it has always worked, not this time. Why! How can I get them back. Thanks, Aldo

Similar to this problem: https://support.mozilla.org/en-US/questions/1360287 .

I am using Debian 12, i3wm, and Firefox 127.0.1

After adding a new credit card to Firefox, I can go to any website that needs credit card info and it will auto fill successfully. When I reboot my computer and then try to auto fill credit card info, Firefox prompts me for the password to the "Default" keyring, but it does not autofill (something in the input box flashes quickly then it goes blank again). Firefox will not autofill again until I add a new credit card.

I had no success with Firefox in Troubleshooting mode either.

I entered my Mozilla password in Firefox after signing into a Barnard College / Columbia University library computer. I do this several times a week. This time there was a new problem, which I think is a bug.

After I entered my password, I was asked for Duo verification. I made a mistake and entered the verification code for a different app. I was told to try again. I entered the correct code and got an error message that I had tried too many times and to try again later.

I made one mistake. On my second attempt I entered the right code. How is that "too many" times?

Question: Columbia and Barnard send a message for Duo approval when signing into their computers. I think that's easier. Can Mozilla and Firefox be set up that way?

thank you

Hi Team,

Would love to know how in task manager there are 10+ firefox services running with only 4 tabs open and the usage is ridiculous. Closing one tab the next one that was using roughly 250mb shoots to over 600mb...what are you playing at????

See attached.

I want to install the older version of Mozilla firefox for windows 11 in Spanish and Dutch language, please provide the link for Spanish and Dutch for ex. 125 version of Mozilla Firefoz

In Firefox, after a reboot, how can I re open my previouse sessions?

Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've lost those previouse sessions.

Usually I just open firefox, and this opens one browser, and then all of my previous browser, and tab reopen, but this time firefox crashed, and its popup said it needed to restart, but it would re-open my previous browser and tab, but it didnt.

After following the usuall firefox help giudes, it still wouldn't re open my previouse sessions. Now if I ask it to open my previouse sessions, it just opens the recent help giudes, and not anything before the crash.

So is there a backup file of myu missing sessions that I can roll back to?

Hi, yesterday, after a wifi interruption at a coffee house, I lost all my saved windows/tabs and am now having browser connectivity problems even with our home wifi. Thanks in advance for any help.

Is there a way to set a separate theme for the private browsing option? I like being able to visually distinguish between the normal browser and the private one, but enabling a theme seems to set the same visuals for both.

If separate themes are not a thing, perhaps they could be added in a later update?

Thanks for all your time and effort.

When editing one of my videos and trying to drag and drop a custom thumbnail after clicking upload file, I get a red circle with a slash through it on firefox indicating that this is not permitted. I am running firefox 127.0.1 (64-bit). I've tried uninstalling, running in troubleshoot mode and nothing works. Firefox is not running as administrator and my UAC is set to always notify.

On Chrome Version 126.0.6478.61 (Official Build) (64-bit) this feature seems to work as expected. Is this a firefox feature that may be preventing this drag and drop behavior? Please see attached gifs. I am on Windows 10 v22h2 btw -- Any feedback is appreciated.

The 'Manage Bookmarks' you have placed at the top of the page is doing exactly nothing. I can't restore them, they are gone. How do I get my bookmarks back, or restore to the previous version where they are still located. Sick of constant updates that just cause problems-about to go over to Edge.

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

when I am trying to visit this page https://rashadulalam.com/register/ after show this message: the page isn’t redirecting properly

Hi, On 06.23.24 I purchased an extension for Download helper to get rid of the QR-Code. Since the last update, it no longer recognizes this extension. Please help! My account: didier.soder@gmx.ch Regards Didier

I clicked on what may have been a malicious link last night. A Firefox message popped up immediately warning of viruses, so I exited out of Firefox and then ran a full McAfee scan -- which found no viruses.

But I am now getting popup messages, purportedly from Firefox, warning me that my McAfee payment has been rejected (not true) and warning that Windows Security has located viruses. A capture of one is attached.

Note it says it's from qltuh.check-tl-ver-106-1.com.

Assuming these aren't legit, how do I remove them?

Thanks!

Tom White