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Can we set future dates for forward emails for part time staff?

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  • Balasan terakhir oleh sfhowes

luciusk
luciusk
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We have a part time staff member who is off on wednesday each week.

Can we pre-set a calendar function to always have their email forwarded to a support email address on all wednesday's so emails from customers do not get missed?

We have a part time staff member who is off on wednesday each week. Can we pre-set a calendar function to always have their email forwarded to a support email address on all wednesday's so emails from customers do not get missed?

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sfhowes
sfhowes
  • Top 25 Contributor
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I suppose a brute-force approach would work with a filter of the kind pictured below, as long as all Wednesdays were entered, but if the account could be set up as IMAP, then the mail could be viewed on any device at all times, including the days when action is required by another staff member.

An IMAP setup would also display all replies on any device, made from any device, so that everyone would know when replies had been made to customers.