Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of MyStart?

  • 5 balasan
  • 8 ada masalah ini
  • 9 paparan
  • Balasan terakhir oleh philipp

more options

I have tried to get rid of MyStart via Internet Explorer, but it even overtakes that program. Is MyStart part of Mozilla or something different? I no longer have any of my Mozilla history. Can you please help?

I have tried to get rid of MyStart via Internet Explorer, but it even overtakes that program. Is MyStart part of Mozilla or something different? I no longer have any of my Mozilla history. Can you please help?

Penyelesaian terpilih

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page.

Then search browser.startup.homepage, click on it and change the value putting in www.google.it,for example. Then press ok and restart firefox.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Baca jawapan ini dalam konteks 👍 2

All Replies (5)

more options

hello lancashg, no this is certainly no part of firefox but adware. please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

also run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes and adwcleaner to make sure that there aren't other remnants of it on your harddrive...

Remove a toolbar that has taken over your Firefox search or home page

more options

Penyelesaian Terpilih

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page.

Then search browser.startup.homepage, click on it and change the value putting in www.google.it,for example. Then press ok and restart firefox.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Thanks so much, it has worked! Any idea how I can prevent this happening again? I have no idea how it got on my machine.

more options

Thanks for your reply. I couldn't find the Location Bar so I did what philipp suggested which worked. Thanks for the info on the free scanners which I have just used.

more options

thanks for reporting back & glad it worked. just be careful when you download software from the web, it nowadays often comes bundled with unwanted adware offers. in fact, the page that has overwritten your homepage seemed to have a referral link for manycam in it, so that might be how it got onto your pc originally.