Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

JAWS 12 and 13 don't work properly with Firefox 10.0.4 ESR

  • 3 balasan
  • 6 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh ponyta

ponyta
ponyta
more options

I have both JAWS 12 and 13.0.852 installed on Windows 7 64 bit. My Firefox version is 10.0.4 ESR. The JAWS virtual pc cursor is on but when I press the up and down arrows on a web page, nothing is spoken. It doesn't seem to recognize tables either. It works fine in Internet Explorer.

Here is a sample page: http://www.usability.com.au/resources/tables.cfm

I've already repaired JAWS and it made no difference.

I also noticed that while in FF browser, if I press ins+v, it brings up the Quick Settings for Firefox but the same options are not there (there are fewer) as when using Internet Explore. For example, the 'List and Table Options' is not there.

I have both JAWS 12 and 13.0.852 installed on Windows 7 64 bit. My Firefox version is 10.0.4 ESR. The JAWS virtual pc cursor is on but when I press the up and down arrows on a web page, nothing is spoken. It doesn't seem to recognize tables either. It works fine in Internet Explorer. Here is a sample page: http://www.usability.com.au/resources/tables.cfm I've already repaired JAWS and it made no difference. I also noticed that while in FF browser, if I press ins+v, it brings up the Quick Settings for Firefox but the same options are not there (there are fewer) as when using Internet Explore. For example, the 'List and Table Options' is not there.

Penyelesaian terpilih

Does it help if you disable hardware acceleration?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
Baca jawapan ini dalam konteks 👍 2

All Replies (3)

Nathan2055
Nathan2055
more options

Are you sure this software is compatible with Firefox? To check, make sure you have only the latest version installed of the problem plug-in, then update Firefox to the latest version by going to this link (direct from Mozilla download servers), and then see if it works.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Penyelesaian Terpilih

Does it help if you disable hardware acceleration?

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
ponyta
ponyta Pemilik Soalan
more options

Wow. Thank you so much! That did the trick. JAWS is now working fine.