Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open new browser window

  • 1 balasan
  • 3 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh jonoblades

more options

Now I've seen lots of articles with other users experiencing similar problems, but none quite like this... I have the latest version of Firefox (5.0) and every time I install an addon I become unable to open new windows - including the manage addons window). At this point I need to restart in Firefox safe mode and disable the addon I've installed. I have tried all sorts of addons (around a dozen) and every single one gives the same result. Any addons that were installed prior to updating to 5.0 seem to work fine, however until today I haven't installed any for a couple of weeks, so that may not be related. I have checked that all addons are up to date but still no joy!

Now I've seen lots of articles with other users experiencing similar problems, but none quite like this... I have the latest version of Firefox (5.0) and every time I install an addon I become unable to open new windows - including the manage addons window). At this point I need to restart in Firefox safe mode and disable the addon I've installed. I have tried all sorts of addons (around a dozen) and every single one gives the same result. Any addons that were installed prior to updating to 5.0 seem to work fine, however until today I haven't installed any for a couple of weeks, so that may not be related. I have checked that all addons are up to date but still no joy!

All Replies (1)

more options

Update: I've fixed the issue by creating a new Firefox profile - pain in the proverbial but now working a treat!