Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up, had to disable lightning. Why?

  • 2 balasan
  • 1 ada masalah ini
  • 18 paparan
  • Balasan terakhir oleh cliffyw

cliffyw
cliffyw
more options

I've used Thunderbird for 10 years with no problem until a couple of weeks ago. With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up and the only solution was to keep restoring windows back to a point where TB version 38.4 was in effect. I did disable Lightning and since then version 38.5 installed and so far is working as it should. Any idea how I can regain the use of Lightning?

I've used Thunderbird for 10 years with no problem until a couple of weeks ago. With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up and the only solution was to keep restoring windows back to a point where TB version 38.4 was in effect. I did disable Lightning and since then version 38.5 installed and so far is working as it should. Any idea how I can regain the use of Lightning?

Penyelesaian terpilih

remove the lightning addon. restart reinstall lightning

Baca jawapan ini dalam konteks 👍 1

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Penyelesaian Terpilih

remove the lightning addon. restart reinstall lightning

cliffyw
cliffyw Pemilik Soalan
more options

Thank you. I had removed lightning to get TB 38.5 to work properly but based on your suggestion above I then reinstalled lightning and everything appears to be working well.