Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

There's a bar on the bottom of the window that was not there before

  • 1 balasan
  • 1 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh cor-el

kevin708sw
kevin708sw
more options

there's a gray bar at the bottom of the window

there's a gray bar at the bottom of the window

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is there any text in that bar?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window