Firefox crashes
then I open video inYou Tube, plugin container crashes, and Firefox not responding.
Penyelesaian terpilih
The System Details list shows that you use an old graphics display driver from 20111.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
All Replies (2)
Penyelesaian Terpilih
The System Details list shows that you use an old graphics display driver from 20111.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
I tried all your suggestions-nothing changed. When swiched off the flash player hardware acceleration, all stood in their places.Thanks for the help! send you the last crash reports: bp-621bea34-422d-4212-9dfa-fe9022141212 12.12.2014 21:46 bp-6aa60fe6-f90c-477c-add6-7fd832141211