Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot start Firefox except in Safe Mode

more options

Every time I go to start Firefox, it crashes with no error message. I tried re-installing, reverting, and resetting firefox, and at least reverting to FF 28 I was able to get it to start using Safe Mode, but that means that I a) don't have my add-ons and b) I have to restart it twice to actually get to anything.

I tried creating a new profile but the profile editor crashed when I clicked the "Create profile" button, so I'm pretty sure it isn't anything in my profile data that's crashing firefox.

I can't submit the crash report links because it isn't creating any, so please don't ask for those.

Every time I go to start Firefox, it crashes with no error message. I tried re-installing, reverting, and resetting firefox, and at least reverting to FF 28 I was able to get it to start using Safe Mode, but that means that I a) don't have my add-ons and b) I have to restart it twice to actually get to anything. I tried creating a new profile but the profile editor crashed when I clicked the "Create profile" button, so I'm pretty sure it isn't anything in my profile data that's crashing firefox. I can't submit the crash report links because it isn't creating any, so please don't ask for those.

Penyelesaian terpilih

Turns out I needed to restart my computer, but that's a stupid reason for a browser to break.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

more options

Penyelesaian Terpilih

Turns out I needed to restart my computer, but that's a stupid reason for a browser to break.