Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to update plugins because the "Plug-in Status" page returns in plain-text format

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Visions123

more options

From within the Add-ons Manager, I clicked on "Check to see if your plugins are up to date". When the status results page displayed, it was in plain-text format, like this:

Potentially vulnerable plugins Plugin Status Action Outdated Plugins Plugin Status Action Unknown Plugins Plugin Status Action These plugins are up to date Plugin Status Action

There's nothing to click on to update a plugin. I'm experiencing this plain-text formatting style anytime I open Add-ons Manager -- even when I search for new add-ons.

From within the Add-ons Manager, I clicked on "Check to see if your plugins are up to date". When the status results page displayed, it was in plain-text format, like this: Potentially vulnerable plugins Plugin Status Action Outdated Plugins Plugin Status Action Unknown Plugins Plugin Status Action These plugins are up to date Plugin Status Action There's nothing to click on to update a plugin. I'm experiencing this plain-text formatting style anytime I open Add-ons Manager -- even when I search for new add-ons.

Chosen solution

I mistakenly clicked "Mark it as Solved". FredMcD's reply did not solve the problem.

There must've been a glitch in the website because 2 days later, everything worked completely normal.

Read this answer in context 👍 0

All Replies (3)

more options

Here's a screenshot.

more options

Go back to that page. Then, while holding down the shift key, reload the page. You can also try these;

Clear the Cache Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If there is still a problem, Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.

more options

Chosen Solution

I mistakenly clicked "Mark it as Solved". FredMcD's reply did not solve the problem.

There must've been a glitch in the website because 2 days later, everything worked completely normal.