Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email attachments will not open, but go to a save window, using GoDaddy webmail, and the problem does not occur using Chrome.

  • 1 reply
  • 3 have this problem
  • 17 views
  • Last reply by smo

rich7
rich7
more options

I use GoDaddy web based email. Using Firefox, when I click on a document attached to an email, this sends me to a save screen (windows 7), rather than opening the document. I do not have this problem using Chrome.

I use GoDaddy web based email. Using Firefox, when I click on a document attached to an email, this sends me to a save screen (windows 7), rather than opening the document. I do not have this problem using Chrome.

All Replies (1)

smo
smo
more options

You can let Firefox know, l what to do with a certain kind of file, for instance open it instead of saving it. See the following arfticle:

Applications panel - Set how Firefox handles different types of files

Let us know if it helped!