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Whenever i download files, many times it stops before downloading completely and i have to restart the process by visiting the site.

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Whenever i download files, many times it stops before downloading completely and i have to restart the process by visiting the site. Suppose the file is 20 mbs, but it downloads only 2-3 mbs, reports that download is complete, but its just a part of that.

Whenever i download files, many times it stops before downloading completely and i have to restart the process by visiting the site. Suppose the file is 20 mbs, but it downloads only 2-3 mbs, reports that download is complete, but its just a part of that.

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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

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Hi Corel, I guess anti-virus plays its role while scanning executable files and the like. But its happening with the video files as well. And i don't think anti-virus reports video files (at-least mine doesn't!). But still, i will try your suggestion..Thanks for this :)