Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox menu bar looks different to the one in firefox user guide

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Tim

more options

I have upgraded my firefox, however i do not have an app tab or a menu tab. My firefox looks exactly the same as before i upgraded. I upgraded many times to try and get these tabs but they just dont appear

I have upgraded my firefox, however i do not have an app tab or a menu tab. My firefox looks exactly the same as before i upgraded. I upgraded many times to try and get these tabs but they just dont appear

All Replies (3)

more options

Are you running a custom theme or persona?

more options

I think i am running a custom theme....although i do vaguely remember when i first got firefox changing it a little...but this was ages ago and i have tried to upgrade many times since then?

more options

If you start Firefox in Safe Mode do you get the correct menu? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile