Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

NO Photos load via FACEBOOK but only on THIS computer. HELP!

  • 2 replies
  • 7 have this problem
  • 3 views
  • Last reply by kriselmore

more options

While using Firefox, Facebook will not load any photos (via Photo Albums) which is very frustrating because I like to keep up with my friends and family. This issue is only happening on this one computer, my boyfriend's laptop is fine and my sister's computer has no problem either. IE does not load on this computer (it is a family computer) so I'm a bit stuck!

While using Firefox, Facebook will not load any photos (via Photo Albums) which is very frustrating because I like to keep up with my friends and family. This issue is only happening on this one computer, my boyfriend's laptop is fine and my sister's computer has no problem either. IE does not load on this computer (it is a family computer) so I'm a bit stuck!

All Replies (2)

more options

With Facebook on display, click on the site identity button (for details on what that is see https://support.mozilla.com/kb/Site+Identity+Button) and then on More Information. This will open up the page info dialog.

First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)

Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.

This should hopefully resolve your issue, but also see https://support.mozilla.com/kb/Images+or+animations+do+not+show

Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

more options

Thank you, when I uncheck the Blocked images, (all photo album images) they seem to re-check themselves. Maybe my problem is from an Adblock or something my sister's boyfriend may have installed. Do you know how I can check that?