Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i want to click on an item on a website to go somewhere else on that site, does not respond.

more options

If, for example I go to my banking site i go to the home page and go to "log in" and the browser will not respond. Or in facebook I can't respond or comment as there is no response by browser. It seems that any secondary instrution is un recognised. BTW these all respond in ie7 &8. so I don't think its my computer.

If, for example I go to my banking site i go to the home page and go to "log in" and the browser will not respond. Or in facebook I can't respond or comment as there is no response by browser. It seems that any secondary instrution is un recognised. BTW these all respond in ie7 &8. so I don't think its my computer.

All Replies (1)

more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...