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The profile file on my computer is empty tho my bookmarks appear as usual on Firefox

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

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I use SecondCopy backup software which has reports. I have it set to copy my Mozilla bookmark details. It is set to take details from C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default

SecondCopy reports this file to be empty "Warning: Source folder is empty C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default\"

As far as I know, this changed happened at the last Firefox automatic upgrade.

I use SecondCopy backup software which has reports. I have it set to copy my Mozilla bookmark details. It is set to take details from C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default SecondCopy reports this file to be empty "Warning: Source folder is empty C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\x2y707ur.default\" As far as I know, this changed happened at the last Firefox automatic upgrade.

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Did you check the contents of that folder yourself?

See also http://kb.mozillazine.org/Recovering_a_missing_profile