Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot download anything any addon refuse to install.

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Paul

pancerny
pancerny
more options

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.
Attached screenshots

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Is this computer managed by an organisation such as a school or an employer?

They may be preventing software downloads to protect the integrity of their systems.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.