Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WEBgl

  • 1 reply
  • 0 have this problem
  • 15 views
  • Last reply by zeroknight

MJBR
MJBR
more options

I like to play games on Facebook. I have downloaded windows 10. I had windows 8.1 After I downloaded windows 10, when I try to play these games, the screen goes black, then a statement comes on that says WEBgl has been disabled. I have tried everything and I can't fix this. Do I need to uninstall Firefox and reinstall or can you please help me. I hope this is enough information. I have refreshed Firefox twice and that didn't help.

Thank you so much for your help.

Mary Ramsey

I like to play games on Facebook. I have downloaded windows 10. I had windows 8.1 After I downloaded windows 10, when I try to play these games, the screen goes black, then a statement comes on that says WEBgl has been disabled. I have tried everything and I can't fix this. Do I need to uninstall Firefox and reinstall or can you please help me. I hope this is enough information. I have refreshed Firefox twice and that didn't help. Thank you so much for your help. Mary Ramsey

All Replies (1)

zeroknight
zeroknight
more options

Do you see a spinning cube at get.webgl.org/webgl2/?

Check that webgl.disabled is false in about:config.

Make sure Windows 10 is fully updated and see if there are optional driver updates available.

Try installing the latest graphics drivers from the manufacturer's site and reboot.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.