Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Repeated prompts for login to deleted calendar server

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by nethtrick

more options

Hello,

My email host (Epik) recently removed their calendar server, hosting9.epik.com, and switched it over to a new URL. I removed all my network calendars and saved passwords for hosting9.epik.com, and added the new calendars with the new URL. However, every few minutes I get a pop-up (four, actually, one for each calendar account) asking me to provide my credentials for hosting9.epik.com. Of course my credentials no longer work and these modal dialogs block progress until they are all closed via the "X". This process repeats every few minutes and makes Thunderbird virtually impossible to use.

Can you please help me remove any/all references to hosting9.epik.com in my Thunderbird settings? I have removed the saved passwords and calendar accounts, and none of my email accounts' servers (IMAP and SMTP) refer to hosting9.epik.com. If there is somewhere else to look, please let me know. Is there some settings file I can edit on disk to remove these references, that are not available via the GUI settings? If not, I fear this may be a bug causing Thunderbird Calendar to connect to deleted servers.

Thank you!

Hello, My email host (Epik) recently removed their calendar server, hosting9.epik.com, and switched it over to a new URL. I removed all my network calendars and saved passwords for hosting9.epik.com, and added the new calendars with the new URL. However, every few minutes I get a pop-up (four, actually, one for each calendar account) asking me to provide my credentials for hosting9.epik.com. Of course my credentials no longer work and these modal dialogs block progress until they are all closed via the "X". This process repeats every few minutes and makes Thunderbird virtually impossible to use. Can you please help me remove any/all references to hosting9.epik.com in my Thunderbird settings? I have removed the saved passwords and calendar accounts, and none of my email accounts' servers (IMAP and SMTP) refer to hosting9.epik.com. If there is somewhere else to look, please let me know. Is there some settings file I can edit on disk to remove these references, that are not available via the GUI settings? If not, I fear this may be a bug causing Thunderbird Calendar to connect to deleted servers. Thank you!

Chosen solution

Update: I just found some other posts with a similar problem, mentioning address books. I had four address books still pointing to hosting9.epik.com. I deleted them now and haven't had the prompt since then!

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Update: I just found some other posts with a similar problem, mentioning address books. I had four address books still pointing to hosting9.epik.com. I deleted them now and haven't had the prompt since then!