Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to receive emails

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by Matt

more options

Since the last Thunderbird update I have been unable to receive emails from virginmedia but I can send them. I now use Outlook which is working fine But, I would like to use Thunderbird.

Since the last Thunderbird update I have been unable to receive emails from virginmedia but I can send them. I now use Outlook which is working fine But, I would like to use Thunderbird.

All Replies (3)

more options

what error message to you get? What anti virus are you using? Have you tried it with email scanning disabled?

more options

I am using ESET. I am getting no error messages just the blue circle going round as though it is waiting for a reply. I disabled the email scanning and tried Thunderbird again, still the same. I restarted the computer, still the same. Thanks for the reply Dave

more options

davidmather12 said

I am using ESET. I am getting no error messages just the blue circle going round as though it is waiting for a reply. I disabled the email scanning and tried Thunderbird again, still the same. I restarted the computer, still the same. Thanks for the reply Dave

https://thunderbirdtweaks.blogspot.com/2020/12/eset-stopped-me-getting-mail.html