Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Having issues with facebook web page

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

pioti2
pioti2
more options

Once am logged in to my facebook account, the browser icon reload icon refresh repeatedly, also once I scroll tho the bottom of the page nothing loads again, which normally should load more post . The chat sidebar disappear as soon as I hover on chats, this issue started happening recently after I updated my browser to (64.0.2) and is also same with (65.0.2) 64 bit. it works fine in other browsers like chrome, but i wouldn't want to be using it for some reasons, i need help.

Once am logged in to my facebook account, the browser icon reload icon refresh repeatedly, also once I scroll tho the bottom of the page nothing loads again, which normally should load more post . The chat sidebar disappear as soon as I hover on chats, this issue started happening recently after I updated my browser to (64.0.2) and is also same with (65.0.2) 64 bit. it works fine in other browsers like chrome, but i wouldn't want to be using it for some reasons, i need help.

All Replies (2)

tanod
tanod
more options

I'm using 65.0.2 (64bit) but i don't have this problem.

What I would do first is to troubleshoot by closing all Firefox window, and re-open in Safe Mode by going to Menu --> Help --> Restart with Add-ons Disabled (see image).

Browse again to Facebook, and if it works in Safe Mode, then you can turn-on your add-ons one-by-one to identity which is causing it, and the remove it.

FredMcD
FredMcD
more options

I agree.