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ISP moved email to 3rd party, I can no longer receive/send emails via Thunderbird?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

bewilderedtbirduser
bewilderedtbirduser
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Everything was running properly until 1/28/19 when ISP transferred their email system to a 3rd party provider who uses a webmail based platform. ISP says all email files in Thunderbird were "synced" with new provider but I'm unable to receive/send any emails. ISP doesn't know what to do and I certainly don't! Any suggestions?

Everything was running properly until 1/28/19 when ISP transferred their email system to a 3rd party provider who uses a webmail based platform. ISP says all email files in Thunderbird were "synced" with new provider but I'm unable to receive/send any emails. ISP doesn't know what to do and I certainly don't! Any suggestions?

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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Who is the new provider and the current ISP? Do they still offer IMAP access after the switch or just webmail?