Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

transfer authenticator app

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by christ1

more options

How to I transfer my Firefox soft token for Google Authenticator from my old phone to my new phone?

How to I transfer my Firefox soft token for Google Authenticator from my old phone to my new phone?

All Replies (1)

more options

Disable 2-step authentication for your Firefox account.

Enable 2-step authentication again for your Firefox account. https://support.mozilla.org/kb/secure-firefox-account-two-step-authentication

Use Google Authenticator on the new phone as authentication app.