Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't move website url to Bookmarks

  • 1 reply
  • 1 has this problem
  • 25 views
  • Last reply by Standard8

itma
itma
more options

When I click the star icon, it bounces to the clipboard icon, the dialog box "Page Bookmarked"comes up and I press done. If I input that url again, the star icon is a solid colour and if I click the star icon again, I get the "Edit Bookmark" dialog box. Firefox thus seems to be recording my bookmarks. However, inputting a bookmarked url does not cause autocomplete and requesting a listing of bookmarks shows an empty list, so I don't seem able to call up bookmarks.

ASUS K55A i7 laptop Windows 10.

When I click the star icon, it bounces to the clipboard icon, the dialog box "Page Bookmarked"comes up and I press done. If I input that url again, the star icon is a solid colour and if I click the star icon again, I get the "Edit Bookmark" dialog box. Firefox thus seems to be recording my bookmarks. However, inputting a bookmarked url does not cause autocomplete and requesting a listing of bookmarks shows an empty list, so I don't seem able to call up bookmarks. ASUS K55A i7 laptop Windows 10.

Chosen solution

Hi,

It looks like you're using Firefox 47. That's a pretty old version and is no longer supported. If you can, it would be a good idea to update to the latest version (you might want to back up your computer first). For example, I know we have better facilities for checking the database in the latest versions, but I have no idea if we had them in 47 or not.

If you go to Bookmarks -> Show All Bookmarks, there should be a new window open, are the bookmarks listed under any of the folders in that window?

Read this answer in context 👍 0

All Replies (1)

Standard8
Standard8
more options

Chosen Solution

Hi,

It looks like you're using Firefox 47. That's a pretty old version and is no longer supported. If you can, it would be a good idea to update to the latest version (you might want to back up your computer first). For example, I know we have better facilities for checking the database in the latest versions, but I have no idea if we had them in 47 or not.

If you go to Bookmarks -> Show All Bookmarks, there should be a new window open, are the bookmarks listed under any of the folders in that window?